Planned System Maintenance Notice

BNK Bank and Goldfields Money will be undertaking planned system maintenance from 5:00am AEST Saturday 12 September until 5:00am AEST Sunday 13 September.

During this time, the Mobile Banking App, Internet Banking and certain online banking services will be unavailable. Card purchases and transactions are expected to remain available during the maintenance window. However, some transaction functionality may be temporarily limited while system maintenance is being performed.

We recommend completing any critical banking activities beforehand and apologise for any inconvenience caused.

Disclosure Documents

Our disclosure documents provide important information about BNK’s products, including terms, conditions, fees, and risks. We encourage you to read these documents carefully to ensure our products are right for your financial needs.

Guides and Policies
Consumer Data Right Policy
Credit Guide
Financial Claims Scheme
Financial Services Guide
Privacy Policy
Terms and Conditions
Deposit Account Terms and Conditions
Digital Wallet Terms and Conditions
Home Loan Terms and Conditions
Internet and Mobile Banking Terms and Conditions
Product Disclosure Statement
Term Deposit Terms and Conditions
Transaction Account Terms and Conditions
Visa Debit Card Conditions of Use
Fees and Charges
Transaction Account Fees and Charges
Lenders Mortgage Insurance
Forms
E-Consent Form
Helpful Info
Vulnerable Customer Guidelines