Complete our Direct Accreditation Form. Once submitted, our team will review your application and be in touch within 2 business days. You’ll need your ACL or CR number and aggregator details to hand.

Yes. Better Choice operates through accredited introducers via approved aggregator panels. If you’re not sure whether your aggregator has a Better Choice panel, contact your BDM or reach out to us directly at info@betterchoice.com.au.

Better Choice is on panel with most major Australian aggregation groups. Contact your BDM or email info@betterchoice.com.au to confirm your aggregator’s panel access.

BDM coverage is allocated by state:

• NSW: Scott Smith — 0427 857 648 | scott.s@betterchoice.com.au
• QLD: Steve Kent — 0438 702 314 | steve.k@betterchoice.com.au
• VIC & SA: Graeme Norris — 0429 946 469 | graeme.n@betterchoice.com.au
• WA: Louise Sandberg — 0473 181 614 | louise.s@betterchoice.com.au
• Commercial (National): Robyn Hadlow — 0437 446 152 | robyn.h@betterchoice.com.au

Use the Submit a Scenario form or contact your BDM directly. We encourage scenario discussions — particularly for self-employed, specialist, SMSF, and commercial deals — before you invest time in the application.

Better Choice lodgements are submitted via ApplyOnline. Contact your BDM if you need assistance setting up your access.

Download our current Product & Rates Guide from the Documentation page. Rate updates are distributed to accredited brokers via email when they occur.

Turnaround times vary by product complexity. Contact your BDM for current SLA commitments. For urgent or time-sensitive deals, flag this directly with your BDM so we can prioritise where possible.

Yes. Upfront valuations are available for eligible applications. Access the upfront valuation service or speak with your BDM.

Better Choice provides product training and education sessions for accredited brokers. Contact your BDM to arrange a product briefing or ask about upcoming training opportunities.

A completed Declaration of Financial Status, plus any one of:

• Accountant’s verification (accountant must have acted for the applicant for 12+ months)
• 6 months BAS Statements (annualised)
• 3 months business bank statements (main transactional account, issued within the last 30 days)

PAYG co-borrowers require 2 recent computer-generated payslips and the most recent year-to-date income statement.

The applicant must have been self-employed for a minimum of 24 months, with the ABN registered (in the applicant’s name or an associated entity) for at least 24 months. GST registration must be 12 months minimum if required.

85% for standard loans. For Jumbo loans (above $2.5m), the maximum LVR is 70%. High-density apartments (>50 units in the complex) are also capped at 70% LVR.

Jumbo loans are available from $2.5m up to $5.0m for single security properties in Category 1 postcodes, at a maximum LVR of 70%. Available for Owner Occupied and Investment, P&I and IO.

Yes. Cash out for business purposes is acceptable to 80% LVR. A Statutory Declaration is required for amounts above $250,000. Note: repayment of tax debt and refinancing of private/solicitor loans are not acceptable purposes.

Better Choice uses three postcode categories (Cat 1, Cat 2, Cat 3) that influence maximum loan amounts and eligible LVRs. Use the Postcode Selector tool at [link] to check any suburb instantly.

The Specialist range is designed for borrowers who fall outside standard lending criteria — including those with prior credit impairment, defaults, or discharged bankruptcy. It includes Specialist Full Doc, Specialist Alt Doc, Specialist Plus Full Doc, and Specialist Plus Alt Doc. Contact your BDM to discuss specific scenarios before submitting.

Yes, Better Choice accepts negative gearing as part of its serviceability assessment. Refer to the current credit policy or speak with your BDM for specific treatment of investment property expenses.

Yes. Offset accounts are available on Prime Alt Doc and Gold range products. Note that offset sub-accounts are accessible via internet banking only — no card access is available.

Better Choice does not currently offer construction lending. All residential securities must be completed dwellings. Contact your BDM if you have a scenario involving a recently completed property.

Full doc loans use standard verified income documentation — typically tax returns, notices of assessment, and payslips. Alt doc is for borrowers who can’t provide traditional income evidence, most commonly the self-employed. Instead of tax returns, alt doc borrowers can use BAS statements, business bank statements, or an accountant’s declaration. Better Choice offers both.

A risk fee is a one-off fee charged on certain applications assessed as higher risk — typically where LVR is elevated or income documentation is alternative. It is not the same as LMI. Risk fee schedules are product-specific and listed in the current Product & Rates Guide.

Better Choice does not currently accept guarantor arrangements for residential loans. Gifted funds may be accepted as part of a deposit — speak with your BDM or submit a scenario to confirm treatment for a specific application.

Yes. Applications can be submitted in the name of a company, discretionary trust, or family trust for certain products. Requirements vary — contact your BDM or submit a scenario to confirm eligibility and structure requirements for the specific product.

Weekly, fortnightly, and monthly repayment schedules are available across Better Choice residential products.

Yes. Interest-only repayment terms are available on eligible residential products for both owner-occupied and investment purposes. Maximum IO periods vary by product — refer to the relevant product page or Product & Rates Guide for details.

Standard acceptable securities include retail premises, offices, professional suites, industrial warehouses, boarding houses, medical suites, and mixed-use properties. Specialised securities are considered case-by-case — contact Robyn Hadlow. Development sites, vacant land, service stations, childcare centres, hotels, and student accommodation are not accepted.

Minimum 12-month ABN registration, a completed Gold Commercial Alt Doc Declaration of Financial Status Form, plus one of:

• 6 months ATO-lodged BAS
• 6 months business bank statements
• Gold Commercial Accountants Declaration (accountant acting for 12+ months)

80% for Category 1 security locations, 75% for Category 2, and 70% for Category 3. This applies across Commercial Term Loan, Alt Doc, and Lease Doc.

Lease Doc is an investment-only commercial product that uses the property’s lease income — rather than the borrower’s financials — to service the loan. No payslips, tax returns, or bank statements are required. The property must have a satisfactory lease with a minimum of 24 months remaining. Eligible borrowers include sole traders, individuals, companies with up to 5 directors, and discretionary/family trusts.

Yes. The Commercial Alt Doc Easy Refinance pathway is available for existing business term loan holders with a minimum of 12 months tenure and clean repayment history. Maximum loan amount is $2.0m. Contact Robyn Hadlow for eligibility criteria and access to the Easy Refinance Calculator.

SMSF loans require a corporate trustee structure — the SMSF trustee (borrower) and the property trustee (mortgagor) must be separate corporate trustee companies. All directors, shareholders, and beneficiaries must provide unconditional joint and several personal guarantees.

Up to 80% LVR for Category 1 postcodes. Maximum loan amounts vary by LVR and postcode category — refer to the SMSF product fact sheet or use the Postcode Selector to check eligibility.

No. The SMSF Commercial product is for purchase or refinance of a commercial property only. Cash out and equity release are not permitted.

No. There is no clawback on commissions for Better Choice commercial products, including SMSF Commercial. This applies across all commercial loan settlements.

Contact our National Commercial Manager, Robyn Hadlow, directly: 0437 446 152 | robyn.h@betterchoice.com.au. For commercial relationship support, Dillon Ceravolo is also available: 0429 057 699 | dillon.c@betterchoice.com.au.

The minimum loan amount for all commercial products (Term Loan, Alt Doc, Lease Doc) and SMSF products (Residential and Commercial) is $100,000.

Commercial loan terms range from 3 to 30 years across all three commercial products. Interest-only periods of 1–5 years are available.

Yes. Commercial Term Loan and Commercial Alt Doc can be used for owner-occupied business property as well as investment. Lease Doc is investment only.

For SMSF Residential, a minimum net tangible asset balance of $100,000 within the fund at time of application. For SMSF Commercial, the SMSF must also hold minimum liquidity of 5% of total debts in liquid assets post-transaction.

Yes. The SMSF Residential product is available for residential investment properties held within a compliant SMSF structure with a corporate trustee. The application fee and settlement fee are currently waived — refer to the SMSF product page or fact sheet for current fee status.